Totsee Technologies (“we”, “us”, or “our”) is committed to protecting the privacy of our users, including parents, childcare providers, and visitors to our platform. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with British Columbia's Personal Information Protection Act (PIPA) and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

1. What Information We Collect

a. Personal Information

- Full name, email address, phone number

- Mailing address or location data (when provided)

- Profile details (for parents or providers)

- Application information submitted to childcare providers

- Childcare program details (for providers)

- Feedback, inquiries, or messages

b. Child-Related Information (provided by parents and legal guardians only)

- Child’s name, birthdate, age, medical or allergy info, care preferences

c. Usage Data

- IP address

- Device type, browser, operating system

- Pages visited, actions taken within the app

- Timestamps and activity logs

2. How We Use Your Information

We use your information to:

- Operate and improve the Totsee Technologies platform

- Facilitate connections between parents and childcare providers

- Provide customer support

- Personalize your user experience

- Communicate important updates or service changes

- Analyze trends and optimize platform performance

- Ensure compliance with legal and regulatory requirements

3. Consent

We collect, use, and disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Data Storage and Security

Totsee Technologies’ data is stored on secure servers located in Canada. We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.

5. Disclosure of Information

We do not sell, rent, or trade your personal information.

We may share your information:

- With other users (e.g., when parents apply to providers)

- With service providers assisting in our operations (under strict confidentiality)

- If required by law, regulation, subpoena, or court order

- To protect our legal rights or prevent harm

6. Third-Party Services

Totsee Technologies may integrate with third-party platforms (e.g., communication tools, analytics). These providers have their own privacy practices, and we encourage you to review their policies.

7. Children’s Privacy

Totsee Technologies does not allow children under the age of 19 to register or use the platform independently. All information related to children must be submitted by a parent or legal guardian with full consent.

8. Access and Correction of Personal Information

You have the right to:

- Access your personal information held by Totsee Technologies

- Request corrections to inaccurate or outdated data

- Withdraw your consent (where applicable)

To make a request, contact:

📧 childcareappstartup@gmail.com

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After that, information is securely deleted or anonymized.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date and notify users of significant changes where appropriate.

11. Contact Us

If you have questions or concerns about this Privacy Policy or Totsee Technologies’ privacy practices, please contact:

Totsee Technologies

📧 Email: childcareappstartup@gmail.com

📍 Province of Operation: British Columbia, Canada